Inputs | Tools and Techniques | Outputs |
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Project Management Plan: This document provides an overview of how communication will be managed within the project, including communication requirements, methods, and frequency.
Stakeholder Register: This contains information about project stakeholders, their communication needs, expectations, and influence levels.
Enterprise Environmental Factors (EEFs): External factors like organizational culture, communication infrastructure, and industry standards that may impact communication management.
Organizational Process Assets: Lessons learned, historical information, and other organizational knowledge that can help in closing out the project effectively.
Communication Requirements Analysis: Identifying the information needs of stakeholders, including what information they need, when they need it, and how they prefer to receive it.
Communication Technology: Selecting appropriate tools and platforms for communication, such as email, video conferencing, project management software, etc.
Communication Models: Using communication models like Sender-Message-Receiver to structure and improve the effectiveness of communication.
Communication Methods: Determining the most suitable methods for different types of information and stakeholders, whether it's formal meetings, informal updates, status reports, etc.
Information Distribution: Defining how information will be distributed, including the format, frequency, and channels to be used.
Performance Reporting: Establishing mechanisms for reporting project performance to stakeholders, including what metrics will be reported and how often.
Stakeholder Engagement Strategies: Developing strategies to engage stakeholders effectively, ensuring their involvement in communication processes.
Communication Management Plan (CMP): This document outlines the communication approach for the project, including stakeholder communication requirements, methods, frequency, and escalation procedures.
Project Documents Updates: Updates to project documents like the Stakeholder Register, Project Management Plan, and Stakeholder Engagement Plan to reflect the communication management decisions.
Lessons Learned Register: Recording any lessons learned during the planning process that could inform communication management in future projects.