Plan Communication Management

Inputs Tools and Techniques Outputs
  • Project Management Plan
  • Stakeholder Register
  • Enterprise Environmental Factors
  • Organizational Process Assets
  • Communication Requirements Analysis
  • Communication Technology
  • Communication Models
  • Communication Methods
  • Information Distribution
  • Performance Reporting
  • Stakeholder Engagement Strategies
  • Communication Management Plan
  • Project Documents Updates
  • Lessons Learned Register

Details:

Project Management Plan: This document provides an overview of how communication will be managed within the project, including communication requirements, methods, and frequency.

Stakeholder Register: This contains information about project stakeholders, their communication needs, expectations, and influence levels.

Enterprise Environmental Factors (EEFs): External factors like organizational culture, communication infrastructure, and industry standards that may impact communication management.

Organizational Process Assets: Lessons learned, historical information, and other organizational knowledge that can help in closing out the project effectively.

Communication Requirements Analysis: Identifying the information needs of stakeholders, including what information they need, when they need it, and how they prefer to receive it.

Communication Technology: Selecting appropriate tools and platforms for communication, such as email, video conferencing, project management software, etc.

Communication Models: Using communication models like Sender-Message-Receiver to structure and improve the effectiveness of communication.

Communication Methods: Determining the most suitable methods for different types of information and stakeholders, whether it's formal meetings, informal updates, status reports, etc.

Information Distribution: Defining how information will be distributed, including the format, frequency, and channels to be used.

Performance Reporting: Establishing mechanisms for reporting project performance to stakeholders, including what metrics will be reported and how often.

Stakeholder Engagement Strategies: Developing strategies to engage stakeholders effectively, ensuring their involvement in communication processes.

Communication Management Plan (CMP): This document outlines the communication approach for the project, including stakeholder communication requirements, methods, frequency, and escalation procedures.

Project Documents Updates: Updates to project documents like the Stakeholder Register, Project Management Plan, and Stakeholder Engagement Plan to reflect the communication management decisions.

Lessons Learned Register: Recording any lessons learned during the planning process that could inform communication management in future projects.