Inputs | Tools and Techniques | Outputs |
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Project Management Plan: Provides the overall framework within which the quality management plan is developed.
Project Charter: Contains the project's purpose and high-level requirements, which can influence quality planning.
Stakeholder Register: Identifies stakeholders and their concerns, which can impact quality planning and requirements.
Enterprise Environmental Factors: External factors that can affect the quality management plan, such as industry standards, regulations, and organizational culture.
Organizational Process Assets: Historical information, lessons learned, and existing quality policies, procedures, and templates.
Expert Judgment: Input from knowledgeable and experienced individuals or groups regarding quality planning and standards.
Data Gathering: Techniques such as surveys, interviews, and brainstorming sessions to collect information on quality requirements and standards.
Benchmarking: Comparing the project's quality standards and practices with those of similar projects or organizations to identify best practices.
Meetings: Facilitate discussions among stakeholders to define quality objectives, requirements, and standards.
Cost-Benefit Analysis: Evaluating the costs of implementing quality measures against the expected benefits to determine the appropriate level of quality for the project.
Quality Management Methodologies: Approaches such as Six Sigma, Total Quality Management (TQM), or Lean Management can provide frameworks for quality planning.
Data Analysis: Techniques like root cause analysis, failure mode and effects analysis (FMEA), and statistical analysis to identify potential quality issues and risks.
Decision Making: Methods such as multi-criteria decision analysis (MCDA) or voting to prioritize quality requirements and decisions.
Quality Management Plan: A component of the overall project management plan that outlines how quality will be planned, assured, and controlled throughout the project.
Quality Metrics: Specific measurements and targets used to evaluate the project's performance against quality objectives.
Quality Checklists: Lists of items or criteria to be inspected or verified during quality assurance activities.
Process Improvement Plan: Identifies opportunities for improving processes and quality standards throughout the project lifecycle.
Project Documents Updates: Updates to various project documents such as the project management plan, stakeholder register, and requirements documentation to reflect quality management decisions and plans.